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jimr - > TEHACHAPI SAFETY, SECURITY AND POLITICAL ISSUES -> RE: HALL AMBULANCE SERVICE(S)
RE: HALL AMBULANCE SERVICE(S)

I do not know Mr. Hall and have thankfully never needed the services of his Ambulance Company. However, As a Member of the Tehachapi Hospital Foundation I have a great interest in seeing that our ill and injured citizens be transported to the nearest hospital AS QUICKLY AS POSSIBLE. After all, it could well be a matter of Life or Death!

Until we are able to build our new hospital locally (perhaps another year...or two) we are at the mercy of Hall Ambulance to transport us to the nearest hospital. 50 miles away..and an hours drive. Why do we need to wait still another half hour for an ambulance to arrive from Mojave or Arvin? That's an hour and a half wait. Some of us will arrive at the hospital stone cold DEAD! We need a 2nd. ambulance Mr. Hall. Would you like to trade places with us?

Jim Richards

 
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Topics: ANOTHER AMBULANCE, PLEASE!
posted by jimr on Tuesday, April 17, 2007 at 09:20 AM
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posted by medicone on Apr 17, 2007 at 09:35 AM
Hall Ambulance does transport to Tehachapi Hospital. Then right down to Bakes......  The local unit is always on the road. See Tehachapi News story for more info.   http://www.tehachapinews.co...
posted by countygirl on Apr 17, 2007 at 10:05 AM
I spoke with Mark (Hall's PR guy) yesterday. According to him we have one full time ambulance and one 12 hour ambulance. I told him that I didn't think two full time ambulances covering 25 miles and 35,000 people was asking for too much.  When asked about people waiting for the next closest ambulance coming from Mojave, he stated that it's just like the fire dept. calling in for back up from a different station. When I informed him that there are 3 different county stations that are closer than half of that what it takes coming from Mojave, his statement was," Well then in that case we are making our quota with less resources than them.( insert rolling eyes)" According to him Hall is actively looking for commercial land in Tehachapi(preferably in Golden Hills) for another location.  He also said this would cost them around $500,000 dollars. Yea, so. When asked if this was just being said to get some of heat off of them (yes, I did ask.) and if they had a time line I was told that no they are not just saying this but I didn't get a time line either. He also said they they average one call to the prison a day. I told him that if I owned a company I would rather go above and beyond in order to give people the best care possible instead of settling with making their times 94% of the time. Response, "We are meeting our requirements."  Like beating a dead horse I tell ya!
posted by jimr on Apr 17, 2007 at 10:39 AM

"He also said they they average one call to the prison a day."

So, does that mean the prisoners get better treatment than we do? Hmmm. Maybe we should all try to become prisoners?

Jim Richards 

posted by coolfire on Apr 17, 2007 at 05:56 PM

I think it's time for the firefighters to become paramedics to improve patient care.  Patients get quick care from fire paramedics, hand off to Hall paramedics for continuing treatment and transport.  Everyone wins and Harvey still makes a buck and gets to be a hero.  Besides, who would want to be the one calling when by Hall's own admission, the ambulance does not make the time standard 5.9% (or 75 times) like last year.

posted by LoriMorales on Apr 17, 2007 at 08:45 PM
Mr. Hall should be ashamed of himself for his poor (94%) service.  The second shame of course, is that he is not the least bit ashamed.  Apparently, his pocketbook has 100% of the money it requires.  Ya know,  it is a fact Mr. Hall - karma is a powerful force.  Who exactly, will be the next patient to die because an ambulance didn't arrive timely?
posted by tehachapigrouch on Apr 17, 2007 at 09:46 PM
Hall's say they have two ambulances up here, What they are lying to you is that the second ambulance isn't staffed daily because they can't get enough employees to staff it. Also they are lying about the number of calls to the prison. According to their own employees, the are getting sick of running out there 3 or 4 times a day. Halls used these same tactics at Pine Mtn when the County started talking about staffing the fire station with paramedics. Harvey made a big show and sent an ambulance up there. As soon  as things cooled down he changed that to weekends only. He has a way of twisting the truth.
posted by tehbadapple on Apr 17, 2007 at 10:05 PM

Okay, I had to respond after reading Jim's blog.  Aren't you quite the hypocrite to be condemning the ambulance company for not immediately providing additional service to the community.  Perhaps if our hospital provided the appropriate medical services for a community this size, the ambulance would not have to take people "50 miles away" to the nearest hospital.  You even stated in your blog that it would take another year...or two to build a hospital.  It takes time and money to improve services. 

I have used Halls ambulance for my aging father on more than one occaision.  The ambulance drivers were nice and professional.  We should be happy that they are here at all.  Prior to moving to Keene, I lived in Montana where the ambulance service was all volunteer and they got there when they could.  I am starting to believe that Tehachapi is growing to big for its britches and the mountain charm that brought me here is losing out to big city transplants who think they are entitled to big city service.

posted by countygirl on Apr 18, 2007 at 09:34 AM

Tehbadapple- Here we go again. PLEASE TAKE NOTE.  No one here is complaining about Hall's employee's.  They do a wonderful job and they are great paramedics. They have no control over what is going on.  No blame can be or is being put on them!!!

I am starting to believe that Tehachapi is growing to big for its britches and the mountain charm that brought me here is losing out to big city transplants who think they are entitled to big city service.

This made me laugh. Thanks! I have lived here for almost 20 yrs.  Am I a transplant?  Actually I think most everyone commenting on here has lived here for at least 10+ years. If Hall's already has one full time ambulance and one "12 hour" ambulance, Do you REALLY think it is asking to much to make that 12 hour ambulance a full time ambulance?  Wanting two ambulances for 35,000 people in a 25 mile radius has nothing to do with entitlement.

Mark( Hall's PR guy) even admitted that the medics up here were being run HARD. When I brought this up again later in the conversation he realized what he had actually said and said, "Well since the second ambulance has been placed out there it's( medic's workload) actually not as bad."

This isn't Montana and we aren't talking about a volunteer ambulance service.

posted by coolfire on Apr 18, 2007 at 09:53 AM

All it takes is one serious car accident on the freeway (with the Montana driving style I see, Trucks, cars at 80 plus) to swamp the ambulance and the local pre-hospital care system.   It won't matter if thier is a new hospital or not, if there are no paramedics to treat you and no ambulance to transport you to the emergency room.  Speaking of time and money, thanks for voting down the 1/2 cent tax to improve our obsolete roads, reminds me of Montana.

By the way Badapple, I believe they like to be called EMT's and Paramedics, not ambulance drivers :)

posted by LoriMorales on Apr 18, 2007 at 01:23 PM

Tehbadapple - have you slipped a little in the logic area?  You want Tehachapi's ambulance service to be as bad as the one you moved away from?  Good service is only for the big city folks?  You were kidding, right?  Country charm has nothing, absolutely nothing, with dying because you couldn't get to the hospital timely because the one available ambulance available at midnight - when you happened to chock on a pretzel - was busy at the prison.  Country charm has always included service and a nice smile with that service.  Who's the transplant?  I've lived here for over 12 years.  When did you arrive from Montana? 

And  - your view on our hospital situation - keep up with the news.  The administrators, both at the hospital and the city, the residents, the county and even the state of California have been working on the new hospital for years.  I think the last update included the plans being submitted, again, and feelings ran high thinking an approval was close.  But - our local doctors need to step up the the plate and be available (on call) and they have consistently been AWOL on this subject.  Doctors on call don't receive much compensation, if any, so they don't want that job.  And they really don't want that job when it involves being on site at midnight.  And these same doctors refuse any competition in Tehachapi from the large HMOs who would staff the hospital.  They really just don't care enough.  So I'm not completely convinced our new hospital will be properly staffed and the emergency situation will remain.  So - in summary - we need good ambulance service. 

And we need that service 24/7.  And until we have it, no one should feel exempt from the possibility of falling victim to the 6% of calls that cannot be answered within the considered appropriate time frames.  If Hall's statistics are correct, they received 1,300 calls a week.  That means 78 calls were not answered timely with the possible result of death.  It is a miracle more people have not succumbed under those "statistics." 

posted by anonymous on Apr 18, 2007 at 03:36 PM
All anyone needs to do is look at the on scene times of the fire department in Stallion Springs and Bear Valley and then look at the on scene time of the Ambulance it is a shame.  All response times are recorded at the Emergency Dispatch Center in Bakersfield and i believe available for the public.   I do not care what it costs hall ambulance they need to have better response times and another full time car in the area.  In the old days the excuse was "well thats what you get for living in rural area" this excuse will not fly any longer there are more people living in Stallion Springs and Bear Valley than the total of Tehachapi City.  If Hall wants to operate in our community we need to hold them to a better standard of care.  For us its about care for Hall Ambulance its about the bottom line.   Bottom line we are fed up with excuses.
posted by anonymous on Apr 18, 2007 at 03:46 PM
It is TIME for our fire services to provide paramedic services.   All other fire department in the state of California the size of Kern County FD provide paramedic service.  Call your supervisor and ask why KCFD does not.  Politics? a Mayor who also runs an ambulance company?  How ugly does this look?  Good old boy Kern County.
posted by jimr on Apr 18, 2007 at 03:57 PM

Hey, Anonynmous. I agree. Hall,  the Mayor of Bakersfield, and also the Owner of Hall Ambulance? At the same time? If that's not a "mutha" Conflict Of Interest, I don't know what the hell IS? Why don't you file a formal complaint with somebody? The Kern County Board of Supervisors? The Governor's Office? SOMEBODY ought to look into this? What say you, everyone?

Jim Richards

posted by coolfire on Apr 18, 2007 at 04:08 PM
Many fire departments much smaller than Kern provide paramedic service.  For example; California City, Burbank, Glendale, Pasadena, Compton, Long Beach, Santa Barbara, Ventura, even CDF.  The fire dept is increasing manpower and opening new stations (Bear Valley, Stallion Springs) to meet growth, How come Hall Ambulance is not?  Could it be high employee turn-over, greed, ego, how about having a  monopoly on the ambulance business?  I wonder what our local supervisor has to say.   Remember, The ambulance companies are in this for a profit.  If there was no money to be made, do you really think we would have a private ambulance service?
posted by medicone on Apr 18, 2007 at 04:38 PM
Yes why doesn't Mayben ever responed to any of this? Why dont someone call him and let him know about this blog. If he even cares??????
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