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Amen!  People in general seem to treat other people worse and worse as the years go by.  There is a HUGE problem with entitlement issues, and this is evidence of that.  People feel like everyone owes them, just because they're breathing.  Well I don't know about you, but I GIVE people respect until they open their mouth and lose it.  But I'm also one of those people who continue to SHOW respect as much as possible, no matter what the other person does or how I feel about them.  Was I just raised differently than the people we're talking about? People in the service industry used to use "the customer is always right" to remind their employees how to act toward a customer: with respect, patience, and understanding.  Unfortunately, there weren't any training sessions for the customers to learn how to do the same. 
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