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Trust me - my source is impeccable, and the information has been confirmed.  And Henry's is terrific - the employees are the best and that is probably because, Henry is a great manager and knows how to motivate people. Now - we all get to shop where we feel most happy.  I go to Home Depot all the time.  Usually find what I need without help, which is a good thing.  My inside friends will help me when I'm really in a jam.  But come on you all, we all know that getting questions answered at a big box store is a problem.  That's what we don't like about them.  We don't shop them for service - we shop them because they have the product, the variety and the better price.  Ace Hardware and Pioneer have real customer service problems and they shouldn't because they are more the mom&pop type organizations.  "If we have that item, it will be somewhere down that aisle."  I mean, who really thinks...
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