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Philip was good at meeting people and making friends; everyone liked him. I admired this quality and once asked, “How do you do it, Philip? Why do people like you so much?” He replied, “Paul, it's simple! It's all in how you chat with and listen to people. Most importantly, be interested in them. Ask them about their work, their hobbies, and their family. Find out what's important to them, and get them to talk about it, which isn't very hard to do.
Philip added, “Listen carefully to them. Show them you are listening by asking questions and making comments like, 'Oh, yeah, I've read about that,' or, 'That happened to me too.' But don't go on and on; keep most of the attention on them. They appreciate you making them the center of attention, because people rarely get to be the center of attention. Most people only know how to talk about themselves. Or they might listen for a little bit, but then they turn the subject back to what they think. Instead, force...
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