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We dial 9-1-1 for an emergency, 4-1-1 for phone number directory service. Now , effective Oct. 1, callers throughout Kern County can dial 2-1-1 for information and referral services — linking all of Kern County to human service agencies and programs helping callers avoid being shuffled from agency to agency. The service will also link callers to volunteer opportunities. Sprint Nextel wireless customers can dial the three digit 2-1-1 as well and other wireless providers will be providing this service to their customers before year's end. The free service will be available 24 hours a day, seven days a week. Similar to dialing 4-1-1, using the telephone book, or an internet search engine, 2-1-1 is an information source of all non-profit and government services available in the community. From utility and food assistance to volunteer opportunities, from child care to referrals for seniors, 2-1-1 cuts through the red tape and connects real people with real services. 2-1-1...
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